Back Office
Complete control
in one console
The Pixup Play back office gives operators live KPIs, player and KYC management, bonus administration, risk controls and custom reporting in a single console — reading the same data the platform runs on rather than a periodic export.
The case
Roles and audit
That distinction is the whole point. A dashboard fed by an overnight job tells you what happened yesterday. Fraud, bonus abuse and payment failures need to be visible while they are happening.
Access is granular. Support staff see what support needs; finance sees finance; nobody has more than their role requires.
Every action is logged with a full audit trail — required by most regulators, and useful the first time someone asks who changed a limit.
Back Office
What it covers
Live dashboard
KPIs across brands and markets, pushed over a websocket rather than polled — the console updates as the platform does.
Players
Accounts, KYC queues, segments, notes, messages and per-player notifications, with full account history in one place.
Money
Wallets, wallet transactions, withdrawal approvals, manual bank deposits and payouts, payment methods and settings, per-brand revenue.
Risk and limits
General, per-player and per-game limits, game risk thresholds, restrictions and a limit checker — set once, enforced at the account layer.
Casino operations
Games, providers, aggregators, provider and game mappings, categories and aggregator reconciliation reports.
Sportsbook operations
Betslip configuration and sportsbook statistics, including external books running alongside our own feed.
Bonus and gamification
Campaigns across every vertical with bonus reports, plus levels, badges, missions and tournaments.
Affiliates and referrals
Affiliate accounts, affiliate bonuses, referral programmes and marketing codes.
Reporting
Bet-level analytics on a column store built for it, so a query across months of bets returns in the console rather than as an overnight job.
Roles and audit
Granular roles and permissions per admin user, with every action logged.
The console
Live, not last night’s export.
Illustrative view of the operator console. Figures shown are examples, not live data.
Frequently asked
Questions operators actually ask.
What does an iGaming back office do?
It is the operator's control panel: live performance data, player and KYC management, bonus administration, risk controls and reporting, in one interface across brands and markets.
Is the data real-time?
Yes. The console reads the same data the platform runs on rather than a periodic export, so fraud and risk are visible as they happen.
Can I build custom reports?
Yes. Standard and custom reports are built against live data and can be exported.
Does it support multiple brands from one login?
Yes. Brands and markets are visible from a single console, with role-based access controlling what each user sees.
Is there an audit trail?
Yes. Every action is logged, which most regulators require and which answers the question of who changed what.
Get in touch
Let's talk about what your infrastructure should cost.
Send us your current platform terms and monthly GGR. We will come back with a line-by-line comparison against our rate — and tell you plainly if you are already on a better deal.